CRM Specialist

  • Nasr City, Cairo

Hefny Pharma Group is hiring a CRM specialist with proven experience in data processing.

Job Description :

  • Preparing and sorting employees data for data processing
  • Type in data provided directly from employee to systems
  • Entering data into database software and checking to ensure the accuracy of the data that has been inputted
  • Resolving discrepancies in information and obtaining further information for incomplete documents
  • Update existing data
  • Resolving customer complaints quickly and efficiently
  • Retrieve data from the database or electronic files as requested
  • Perform regular backups to ensure data preservation

Qualification :

  • Proven experience in data processing
  • Fast typing skills
  • Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)
  • Working knowledge of office equipment and computer hardware and peripheral devices
  • Basic understanding of databases
  • Good command of English both oral and written and customer service skills
  • Great attention to detail
  • High school degree or equivalent


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